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Chief Program Officer

col-wide   

Job Description:

The Chief Program Officer (CPO) provides leadership and day-to-day oversight for all of clinical programs and client services, utilizing best practices and bringing emerging new models to the forefront. As a member of the senior management team, the CPO has a fundamental role in developing the organization’s programs. The CPO will also assist the Chief Executive Officer with strategic planning activities including fund development.  
 
This position maintains and develops relationships with our partners in the community in order to continually improve services. The CPO also ensures we meet or exceed all regulatory and contractual obligations for the agency’s programs.   
 
Essential Duties and Responsibilities
  • Plans, organizes, directs and controls all programs offered, including:
    • Permanent supportive housing operations funded by:
      • Los Angeles County Department of Health Services Housing for Health
      • Orange County Whole Person Care housing navigation and tenant sustainability.
      • Orange County Continuum of Care grants.
    • A 16-person bridge housing program in north Orange County
  • Provides leadership and supervision to program directors and managers.  Empowers and supports their successful leadership and supervision of existing and emerging programs.
  • Evaluates the performance of program supervisors and reviews all performance appraisals completed by subordinate supervisors. Ensures timely completion of appraisals and other performance documentation.
  • Interviews, selects or approves final recommendations of applicants for all program positions.
  • Ensures the development of clear and measurable outcomes in each program, and a system for ongoing program evaluation and reporting to the CEO, Board of Directors and external funders.
  • Conducts periodic quality assurance meetings with program staff to establish, document, and review quality improvement trends and to implement plans for improvement.        
  • Ensures that staff members understand and carry out all policies and procedures that govern program administration including the Union Station Code of Professional Ethics. 
  • Identifies and nurtures program development opportunities; identifies service gaps and designs effective, viable, culturally competent programs and evidence-based treatment modalities.
  • Focuses on client needs; anticipates, understands, and responds to the needs of internal and external clients to meet or exceed their expectations within the organizational parameters.
  • Acts as a representative to governmental agencies and nonprofit allies in the building and maintenance of partnerships and coalitions to develop policy, sustain key activities, and identify future programs and funds.
  • Coordinates relationships with various Schools of Social Work and maintains the active placement of MSW student interns in programs. Additionally coordinates with various Schools of Occupational Therapy, Nursing and Vocational Rehabilitation.
  • Collaborates with the grant writing team on program proposals including but not limited to, program design, program outcomes, program staffing and program budgets.
  • Develops the annual program budgets with justifications for review by CEO, Director of Finance, and Board of Directors. Works with program staff to ensure programs and services are administered within the annual budget.
  • Assesses training needs of staff and oversees training curriculum annually.
  • Ensures compliance with federal, state, and city standards/regulations and contractual requirements of partner agencies.
  • Develops and maintains favorable relationships with neighbors, community leaders, service provider networks, local business owners, and others that are interested in or affected by programs and services.
  • Represents company at community/public meetings and on local boards, councils and committees that seek to meet the needs of the homeless and low income population in parts of Orange County and Los Angeles County.
  • Promotes and ensures employee and client safety.

Salary:

$140,000 - $150,000

Location:

South LA County, North OC, CA 

Job Requirements:

EDUCATION, TRAINING AND EXPERIENCE: 
  • License required (LCSW, LMFT, licensed Clinical Psychologist).
  • At least 10 years responsible program management experience in developing and administering social service programs, including 5 years of social service staff supervision.
  • Successful experience managing programs in a multi-service agency.
  • Experience with city, state, and federal grants and contracts and their reporting requirements. 
 
KNOWLEDGE, SKILLS AND ABILITIES:
  • Comprehensive knowledge of impact of poverty, homelessness, substance use, and mental illness.
  • Knowledge of systems and programs that impact homeless persons and homeless program funding resources, regulations, requirements and procedures.
  • Understanding of outcomes measurement and evaluation of social programs.
  • Ability to develop annual operating plan and budgets for multiple programs.
  • Demonstrated ability to negotiate contracts with varying funding sources.
  • Understanding of the use and application of database systems in social service setting. 
  • Excellent verbal and written communication skills. 
  • Proficient with Microsoft Windows and Microsoft Office (Word, Excel).
  • Proficient with HMIS systems administrator
  • Knowledge of LA County Public agencies and the executive management within those various departments strongly desired.
  • Audits usage and data quality of the HMIS system to ensure compliance to data protocols and timely client care follow up.

Company Info
The Paulsen Group
Medford, OR, United States

Please register to view contact info.


Company Profile

Company Info


The Paulsen Group
Medford, OR, United States

Please register to view contact info.


Chief Program Officer

col-wide   

Job Description:

The Chief Program Officer (CPO) provides leadership and day-to-day oversight for all of clinical programs and client services, utilizing best practices and bringing emerging new models to the forefront. As a member of the senior management team, the CPO has a fundamental role in developing the organization’s programs. The CPO will also assist the Chief Executive Officer with strategic planning activities including fund development.  
 
This position maintains and develops relationships with our partners in the community in order to continually improve services. The CPO also ensures we meet or exceed all regulatory and contractual obligations for the agency’s programs.   
 
Essential Duties and Responsibilities
  • Plans, organizes, directs and controls all programs offered, including:
    • Permanent supportive housing operations funded by:
      • Los Angeles County Department of Health Services Housing for Health
      • Orange County Whole Person Care housing navigation and tenant sustainability.
      • Orange County Continuum of Care grants.
    • A 16-person bridge housing program in north Orange County
  • Provides leadership and supervision to program directors and managers.  Empowers and supports their successful leadership and supervision of existing and emerging programs.
  • Evaluates the performance of program supervisors and reviews all performance appraisals completed by subordinate supervisors. Ensures timely completion of appraisals and other performance documentation.
  • Interviews, selects or approves final recommendations of applicants for all program positions.
  • Ensures the development of clear and measurable outcomes in each program, and a system for ongoing program evaluation and reporting to the CEO, Board of Directors and external funders.
  • Conducts periodic quality assurance meetings with program staff to establish, document, and review quality improvement trends and to implement plans for improvement.        
  • Ensures that staff members understand and carry out all policies and procedures that govern program administration including the Union Station Code of Professional Ethics. 
  • Identifies and nurtures program development opportunities; identifies service gaps and designs effective, viable, culturally competent programs and evidence-based treatment modalities.
  • Focuses on client needs; anticipates, understands, and responds to the needs of internal and external clients to meet or exceed their expectations within the organizational parameters.
  • Acts as a representative to governmental agencies and nonprofit allies in the building and maintenance of partnerships and coalitions to develop policy, sustain key activities, and identify future programs and funds.
  • Coordinates relationships with various Schools of Social Work and maintains the active placement of MSW student interns in programs. Additionally coordinates with various Schools of Occupational Therapy, Nursing and Vocational Rehabilitation.
  • Collaborates with the grant writing team on program proposals including but not limited to, program design, program outcomes, program staffing and program budgets.
  • Develops the annual program budgets with justifications for review by CEO, Director of Finance, and Board of Directors. Works with program staff to ensure programs and services are administered within the annual budget.
  • Assesses training needs of staff and oversees training curriculum annually.
  • Ensures compliance with federal, state, and city standards/regulations and contractual requirements of partner agencies.
  • Develops and maintains favorable relationships with neighbors, community leaders, service provider networks, local business owners, and others that are interested in or affected by programs and services.
  • Represents company at community/public meetings and on local boards, councils and committees that seek to meet the needs of the homeless and low income population in parts of Orange County and Los Angeles County.
  • Promotes and ensures employee and client safety.

Salary:

$140,000 - $150,000

Location:

South LA County, North OC, CA 

Job Requirements:

EDUCATION, TRAINING AND EXPERIENCE: 
  • License required (LCSW, LMFT, licensed Clinical Psychologist).
  • At least 10 years responsible program management experience in developing and administering social service programs, including 5 years of social service staff supervision.
  • Successful experience managing programs in a multi-service agency.
  • Experience with city, state, and federal grants and contracts and their reporting requirements. 
 
KNOWLEDGE, SKILLS AND ABILITIES:
  • Comprehensive knowledge of impact of poverty, homelessness, substance use, and mental illness.
  • Knowledge of systems and programs that impact homeless persons and homeless program funding resources, regulations, requirements and procedures.
  • Understanding of outcomes measurement and evaluation of social programs.
  • Ability to develop annual operating plan and budgets for multiple programs.
  • Demonstrated ability to negotiate contracts with varying funding sources.
  • Understanding of the use and application of database systems in social service setting. 
  • Excellent verbal and written communication skills. 
  • Proficient with Microsoft Windows and Microsoft Office (Word, Excel).
  • Proficient with HMIS systems administrator
  • Knowledge of LA County Public agencies and the executive management within those various departments strongly desired.
  • Audits usage and data quality of the HMIS system to ensure compliance to data protocols and timely client care follow up.
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Statement could not be executed (23000 - 1062 - Duplicate entry '726702' for key 'PRIMARY')